NCTVET/NVQJ - Certifiable programmes (6-8 weeks) include:

• Pest control management
• Landscaping and Grounds Maintenance
• Customer Service
• Housekeeping (Room Attendant)
• General Office Administration
• Data Operations
   

IWED-Certificate courses (6-8 weeks) include:

• Cleaning Techniques for Janitorial Services
• Workplace Education
• Medical Office Administration
• Introduction to Supervisory Management
• Workplace Professionalism
• Reception Operations
• Office Attendants
• Food Handling Practices and Procedures
• Occupational Health and Safety for Industry
• Inventory and Purchasing Management
• Home Management
• Introduction to Cashiering
• Stress Management
• One-Day Courses Include:
• Basic Principles of Corporate Events Planning
• Introduction to Media and Public Relations
• Telephone Skills & Customer Care
• Client Relationship Management
• Making Effective Presentations
• Financial Management & Budgeting
• Conducting Effective Meetings
• Introduction to Policy Writing
• Personal Development for Women
• Personal Development for Men

TARGET AUDIENCES

IWED offers courses that are geared to a wide cross-section of individuals, including:

• Pre-university students;
• Front-line employees in restaurants, offices and supermarkets (cashiers, office clerks, waiters/waitresses, receptionists, bearers, security guards, etc.);
• Food handlers in supermarkets, restaurants and offices;
• Aspiring housekeepers/ room attendants;
• Service station pump operators, messengers/couriers, drivers, handymen;
• Frontline supervisors in hotels and restaurants;
• Employees entering the workforce for the first time;
• New and practicing receptionists and clerical assistants;
• Landscapers, gardeners, grounds maintenance;
• Household helpers;
• Self employed Individuals.
• Others- workplace specific course will be designed on contract

Contact: The Institute for Workforce Education and Development (IWED)
Manpower Centre
1 Eureka Road, Kingston 5
Telephone: (876)920-4721-5
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